1. Make sure you and other members of the household are at a safe distance from hot water.
2. In case of an accident in the home or in the building installation, notify the House Manager or the Person authorized to work in the subscriber station.
3. You can seek help from a technician of your choice or the Emergency Service of Toplofikacia Sofia EAD. Please note that this is your private property and damages can only be fixed by your decision and and at your expense. The Emergency Service performs only emergency repairs.
4. If the leak is in the subscriber station, immediately notify the House Manager / the Person designated to work with the subscriber Station, who should contact the Emergency Service.